Billing

Refund and Cancellation Policy

Effective: September 27, 2026

Canceling a subscription

Organization Owners may request cancellation through the available account controls or by contacting hydekris@hotmail.com. Unless an order states otherwise, cancellation takes effect at the end of the current paid billing period and prevents the next renewal.

Refunds

Subscription fees are generally non-refundable after a billing period begins, except where required by law or where Manistee Design LLC confirms a billing error. Contact us promptly if you believe a charge is incorrect. Approved refunds are returned through the original payment method.

Upgrades and downgrades

Upgrades may take effect immediately with the amount shown during checkout. Downgrades normally take effect at the next renewal. Existing live-event operations will not be intentionally interrupted solely because an organization schedules a downgrade.

After cancellation

After a paid or Free organization expires, JetReg is intended to provide a 90-day export-only period before organization data is scheduled for deletion, subject to legal retention, security holds, backup-erasure schedules, and any written agreement.

Contact

Billing and cancellation questions may be sent to hydekris@hotmail.com or Manistee Design LLC at 2487 Serenity Pines Ct, Grayling, MI 49738.